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Service Capability

Nantong Jienuo Chemical
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Service Capability

Technical R&D Team

The company attaches great importance to technological innovation and has established a strong technical R&D team. There are 8 experts at the doctoral level in the team, and 45% of the members have a master's degree or above. The core members all have over 10 years of R&D experience in the chemical industry and have profound expertise in cutting-edge technologies such as green chemistry and material modification.

Thanks to the continuous efforts of the team, the company has accumulated 78 research and development patents, including 33 invention patents and 45 utility model patents. In the past three years, the company has added 7 to 13 new patents at a rate of 7-13 per year, with a research and development conversion rate of over 60%. Many technologies have been successfully applied to product production, providing customers with more competitive chemical products. As of now, the R&D team has provided customized product solutions for 200+ customers, covering industries such as textiles, medicine, petroleum, and cosmetics, and has continuously led the company in technological innovation in the chemical industry.

10 Years

R&D experience

78 Patents

R & D patents

60%

R&D conversion rate

200+

200+ customers

Intelligent Manufacturing and Quality Inspection

In the production and manufacturing process, the company has made significant investments in intelligent manufacturing and has built 3 fully automated production lines, increasing production efficiency by 80% compared to traditional models, with an annual production capacity of 1 million tons. The production lines are equipped with intelligent control systems to precisely regulate production parameters, with an error range controlled within ±0.5%. At the same time, industrial robots are introduced for material handling and packaging operations to reduce human interference and ensure product quality stability.

In terms of quality inspection, a full-process quality inspection system has been established, covering from raw material entry to finished product exit, with 12 strict inspection checkpoints. More than 20 advanced international inspection equipment, such as high-resolution mass spectrometers and X-ray diffractometers, are equipped, with detection accuracy reaching industry-leading levels. With this quality inspection system, the company's product qualification rate has remained above 99.2% for a long time, and the return rate due to quality issues in the 2000+ customer projects it serves is lower than 0.1%. The company has won customer trust with high-quality products.

80%

Increasing production efficiency

1000000 Tons

Production capacity

12

12 strict inspection checkpoints

99.2%

Qualified rate

After-sales and Support

The company always adheres to the principle of putting customers first and has established a complete after-sales and support system. A 24-hour response mechanism has been established, allowing customers to submit inquiries or feedback through hotlines, online customer service, etc., with an average response time of no more than 15 minutes, and the problem resolution rate reaching 98%.

For complex technical problems, the company provides on-site guidance services, with a cumulative number of 600+ on-site support visits by technical personnel. In a project of uniforming agent use in a large textile enterprise, due to process adjustments causing uneven dyeing, the company's technical team arrived at the site within 48 hours, through detection analysis and parameter optimization, solving the problem within one week, reducing the defective rate from 12% to 3%, and achieving a customer satisfaction rate of 100%. With high-quality after-sales and support services, the company's customer renewal rate remains above 90%, establishing a good market reputation.

24 Hour

Response mechanism

600+

on-site guidance services

48 Hours

Arrived at the site

100%

Customer satisfaction rate

Contact an Expert Today

A 24-hour response mechanism has been established, allowing customers to submit inquiries or feedback through hotlines, online customer service, etc.
One of the first manufactory in China, which specialized in developing and manufacturing surfactants and additives.

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 Tel: 86-513-81801402
 Phone: +86-137-7694-9009
 WhatsApp: +86-153-6647-5639
                         +86-187-5138-9785                       Email:vivian@jienuochemical.com
Add: Group 8, Shizhuang village, Chengdong Town, Haian City
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